• Bring visibility into the processes

Welcome CXOs, Business Owners, Group Managers

Are you struggling with recurring operational issues or bottlenecks in any business process?

Bring visibility into the processes

Add closed loop feedback systems

Provide dashboards for the stakeholders

You need better operational systems in this age of VUCA (volatility, uncertainty, complexity and ambiguity) to stay relevant. You could renovate your organization processes for superior customer experience and employee engagement by bringing visibility into the processes, adding closed loop feedback systems and providing dashboards for the stakeholders; at the same time protect your investments already made in the organizational systems.

Once you renovate your processes, you could put your business operations in auto-pilot mode and experience flow, certainty and exhilaration.

If you are having weak processes, it is quite likely that you are now in a fire-fighting mode. Have you observed these symptoms?

Symptoms of a weak process

  • Lack of visibility into what is happening
  • Frequent delays in getting things done and fire-fighting
  • Need to interfere frequently in business operations by the Sr. Mgmt.
  • Non-existing, unreliable or conflicting data/metrics from various groups
  • Customer dissatisfaction
  • Low employee engagement, low morale

The solution to such problems is to review the business processes for design flaws and renovate them for superior experience for all the stakeholders. Renovation may involve streamlining, automating and integrating various processes, using methodologies such as PDCA, Lean or Design Thinking.

Candidate processes for renovation

You can renovate your processes for a specific outcome or for a desired performance level. Examples of processes you could renovate:

  • Software Engineering Processes or Product Development process (Requirements, Design, Construction, Testing, ..)
  • Quality processes such as reviews, defect prevention, Corrective and Preventive Action (CAPA), continual improvement
  • Project Management, Risk Management, Project Metrics
  • Account Management, Product Portfolio Management, Sales, Marketing
  • Resource Management (HR, IT, Admin, Quality, ..)
  • HR processes such as Employee Engagement, Performance Mgmt.
  • Collaboration processes and enablers for teams and functions

Which process is the weakest or hurting you most? You could test-drive a pilot project with us.

Our Services

Process Renovation

We can help you renovate a specific process or a set of processes for a desired outcome.

Quality Management

We can make your processes comply with the quality standards such as ISO or CMMI and provide ongoing support.

Coaching

We can coach your managers on tools, techniques and skills related to quality, management and leadership.

Why CXODASHBOARDS

Focused on SMBs

Renovation services focused on the small and mid-size organizations in the Indian IT industry.

Sprint Approach

Sprint approach to delivering business transformation projects gives quick business results.

Flexibility

Solutions are tailored for your requirements and special needs, with decades of experience in implementing change initiatives.

Integration

Solutions are integrated to your existing processes and  applications. Leverages current strengths of your existing process infrastructure.

What next?

What is the challenge you are facing or the process you want to improve? Please write to us today for a discussion on, how to test-drive a sample process improvement project to address one of your pain-points – the issue could be from ‘‘not getting visibility into what is happening’’ to ‘‘renovating that process which can give a strategic advantage’’.